User management for your whole team

Give your support and ops teams the admin tool they actually need.

Your CIAM was built for developers. AUMS is built for everyone else. Let your support, operations, and product teams manage users confidently without filing a ticket or touching a developer dashboard.

Your team shouldn't need a developer to reset a password.

Every time a support agent needs to look up a user, unlock an account, or check a login issue, they open a ticket. A developer stops what they're doing. An hour passes. The customer is still waiting.

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Can you check why this user can't log in?

Support agents deal with account issues all day but have no safe place to look. They rely on developers or wait for someone with admin access to investigate.

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I need a list of all users from this organization.

Exporting user data or checking organization membership requires API access or database queries. Ops teams can't move without engineering involved.

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Who are the active users in this region?

Answering basic product questions takes a dev sprint. Teams work with stale spreadsheets because nobody can query user data on their own.

The right tools for the right people.

AUMS gives non-technical teams a clean, controlled interface โ€” while keeping your CIAM and your developers in charge of everything underneath.

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Find, view, and act on any user in seconds.

Search users by name, email, or organization. View full profile details, authentication history, and account status. Take immediate action โ€” reset a password, suspend an account, or revoke sessions โ€” without touching your CIAM dashboard.

User Profile

AJ

Alice Johnson

Active

alice@acmecorp.com

Joined

Jan 14, 2024

Last login

2 hours ago

Organization

Acme Corp

Organization

Acme Corp

Created Feb 3, 2023

24 members
NameEmailStatus
Alice Johnsonalice@acme.comActive
Bob Martinezbob@acme.comActive
Carol Leecarol@acme.comSuspended
David Kimdavid@acme.comActive

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All your organizations, managed from one place.

Browse and search every organization in your system. View their members, check account statuses, and manage access โ€” without needing to know which identity provider sits underneath. One place, full visibility.

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Give your team access to what they need โ€” nothing more.

Not everyone on your team should see all users and all organizations. With AUMS, you define exactly what each admin can access: scope a support agent to a specific set of organizations, or limit a regional ops manager to their territory. Precise access control, without complexity.

Access Configuration

SB

Sarah B.

Support Agent

Selected orgs only
Acme CorpGlobexInitech

MR

Mike R.

Operations Manager

All users
Active Sessions โ€” Alice Johnson
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Mobile

Paris, FR ยท 3 min ago

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Desktop

New York, US ยท 2 hours ago

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Desktop

London, UK ยท Yesterday

Revoked

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See who is logged in. Revoke access instantly.

View active sessions for any user โ€” device, location, and timestamp. When a user reports unauthorized access or a device is lost, your support team can revoke sessions immediately. No developer required, no delay.

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A full record of every action taken.

Every action in AUMS โ€” password reset, suspension, session revocation, permission change โ€” is logged with a timestamp, actor, and context. Stay audit-ready for GDPR, SOC 2, and HIPAA without any extra work.

Audit Log
Password reset ยท Sarah B. โ†’ alice@acme.com
2 min ago
Account suspended ยท Mike R. โ†’ carol@acme.com
18 min ago
Session revoked ยท Sarah B. โ†’ bob@acme.com
1 hour ago
Access scope updated ยท Admin โ†’ Sarah B.
3 hours ago
User viewed ยท Sarah B. โ†’ david@acme.com
Yesterday

Ready to get started?

Your CIAM was built for developers. AUMS is built for everyone else. Let your support, operations, and product teams manage users confidently without filing a ticket or touching a developer dashboard.

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